Notice of Accessibility

Our hotel is committed to making our facilities, amenities and services accessible to guests with disabilities.  Below is a description of many of the accessible features of the hotel in its public and guest room spaces. For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +52 624-144 0500.

Accessible Public Spaces 

  1. Elevators 
  2. Handicap ramps 


Accessible Guest Room Spaces 

  1. Accessible Vanities 
  2. Adjustable Height Hand-Held Shower Wand 
  3. Bathtub Grab Rails 
  4. Bathtub Seat 
  5. Lowered Electrical Outlets 
  6. Mobility accessible rooms 
  7. Non-slip Grab Rails in the Bathroom 
  8. Roll-in Shower 
  9. Toilet Seat at Wheelchair Height - Toilet for Disabled 
  10. Transfer Showers in Guest Rooms 


Website Accessibility  

The Club at Solaz Resort Los Cabos is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. 


Conformance status 

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The Club at Solaz Resort Los Cabos Website contains WCAG 2.0 level AA conforming functionality. Conforming functionality means that efforts were taking during the development of the website to follow WCAG standards. 


Compatibility with browsers and assistive technology 

The Club at Solaz Resort Los Cabos Website is designed to be compatible with the following assistive technologies: 

  1. Chrome, Firefox, and Safari browsers on JAWS, NVDA, and VoiceOver screen reader technologies 


Technical specifications 

Accessibility of The Club at Solaz Resort Los Cabos Website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer: 

  1. HTML  
  2. WAI-ARIA 
  3. CSS 
  4. JavaScript  

 

Limitations and alternatives 

Despite our best efforts to ensure accessibility of The Club at Solaz Resort Los Cabos Website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below. 

Known limitations for the Website: 

  1. Tripadvisor 
  2. Instagram  



Feedback & Contact 

We welcome your feedback on the accessibility of The Club at Solaz Resort Los Cabos Website. Please let us know if you encounter accessibility barriers. Additionally, if you need any assistance or have any questions about the accessibility features of the hotel or require help reserving an ADA accessible, please reach out to us with the contact information below.  

  1. Phone: +52 624 144 2100 
  2. Hotel address: Corredor Turístico CSL-SJC Km. 18.5 Cabo Real, San José del Cabo. Los Cabos, B.C.S México 23405